Machinery HDR Effects2

[russellsnr]

Hi, I have sent an email to one member of the forum but while I await reply maybe someone here can help?.
Here is the message I sent:-
I have asked the question on two forums and Flickr but cannot get it to work.
The Problem:- I have the software, Registered to me, Legal etc etc
I have a computer that I only use for photo edit (not connected to the net) but as you need a connection to activate the software I did the necessary then shifted computer back into place , anyways now when I try to launch the software it tells me I cannot because there is no net connection. Message I get ""Authorization Key error (1)
No connection with authorization server.""
I sent an email to developer and the reply was " "A connection is needed only for the time of authorization. After it
you can disconnect computer from the Internet."
I also believe they answered the question on the other forums same as above.
I un-installed and re-installed three times with the same result so I installed it on my computer I use for the web and all was fine until I disconnected from the web and tried to re-launch the app then same problem. Can you tell me
"Do you need to be connected to the net every time you want to use this app"?
Suppose your ISP goes down or you are in a remote area without net connection then does the app become none usable?
Many Thanks in advance for any assistance
Russ

 

[manaheim]

Errr...

 

[russellsnr]

Errr...

Hi, Is Errr... because you don't understand the question or because you have no answer?
Thanks
Russ

 

[manaheim]

Errr...

Hi, Is Errr... because you don't understand the question or because you have no answer?
Thanks
Russ

Err... is because you're posting what would appear to be a tech support question for a specific product on a generic photography forum. Unless I'm missing something, that seems out of place.

 

[russellsnr]

Errr...

Hi, Is Errr... because you don't understand the question or because you have no answer?
Thanks
Russ

Err... is because you're posting what would appear to be a tech support question for a specific product on a generic photography forum. Unless I'm missing something, that seems out of place.

Ah, I see, sorry, I assumed that as this was the HDR Discussions part of the site someone would be using the software and be able to answer the question via experience rather than guess work by someone who does not even no what Machinery HDR Effects2 is.
Russ

 

[HughGuessWho]

If you have genuine and legal software, I would suggest contacting the company that wrote the software. If you get an incompetent support person, hang up and call again. Seems like the most logical solution to me, instead of posting on facebook, thephotoforum and sending random emails. That, is, of course, if the software is in fact legal and not a pirate copy, which is what your issue sounds like.

 

[manaheim]

If you have genuine and legal software, I would suggest contacting the company that wrote the software. If you get an incompetent support person, hang up and call again. Seems like the most logical solution to me, instead of posting on facebook, thephotoforum and sending random emails. That, is, of course, if the software is in fact legal and not a pirate copy, which is what your issue sounds like.

Right. Exactly.

 

[russellsnr]

If you have genuine and legal software, I would suggest contacting the company that wrote the software. If you get an incompetent support person, hang up and call again. Seems like the most logical solution to me, instead of posting on facebook, thephotoforum and sending random emails. That, is, of course, if the software is in fact legal and not a pirate copy, which is what your issue sounds like.

Hi, Thank you for the reply. The software is 100% legal, you cannot buy it in disc form you have to DL'd it from there website then once you have paid you are given an email of activation that only you can use, many people have purchased this software for HDR. As stated in my OP I did send email with the reply as shown.
Again thanks for your reply.
Russ

 

[nos33]

you can get almost any software illegally without getting a disc.

I would contact whoever made the software and get some info from them. or even get it from their website.

 

[SCraig]

Per the manufacturer's web site:

4. LICENSE KEY.
The software requires valid license key in order to operate in full functionality mode. License key is unique identifier destined for only one User. In order to create the license key it is required to following data: name, surname, and the User’s e-mail address. It is forbidden make license key available to third parties, particularly to publish it in the Internet. In case of proved opening out the license key or using more than one copy of the Software, the license key looses its validity in any time and without previous warning, and the Software stops its operation. In cases that are doubtful, the Maszyneria has the right to switch off activation key in any time and without previous warning.

The key’s authorization requires connection with the Internet, and it is performed during the first start of the software, and during significant changes of the User’s system configuration and significant updates that modify version of the Software (at least minor).
Authorization process is completely automatic, it does not require giving any data by the User, and it lasts several seconds. If there are no errors during the connection and or saving authorization data, the whole process is imperceptible for the User.
​

Sounds to me like the authorization file didn't get saved properly and it needs to reconnect to the internet. Basically you have two choices: Reconnect the computer to the internet so it can reconnect to the licensing server or don't reconnect the computer to the internet and you won't be able to use the software.

 

[manaheim]

Per the manufacturer's web site:

4. LICENSE KEY.
The software requires valid license key in order to operate in full functionality mode. License key is unique identifier destined for only one User. In order to create the license key it is required to following data: name, surname, and the User’s e-mail address. It is forbidden make license key available to third parties, particularly to publish it in the Internet. In case of proved opening out the license key or using more than one copy of the Software, the license key looses its validity in any time and without previous warning, and the Software stops its operation. In cases that are doubtful, the Maszyneria has the right to switch off activation key in any time and without previous warning.

The key’s authorization requires connection with the Internet, and it is performed during the first start of the software, and during significant changes of the User’s system configuration and significant updates that modify version of the Software (at least minor).
Authorization process is completely automatic, it does not require giving any data by the User, and it lasts several seconds. If there are no errors during the connection and or saving authorization data, the whole process is imperceptible for the User.
​

Sounds to me like the authorization file didn't get saved properly and it needs to reconnect to the internet. Basically you have two choices: Reconnect the computer to the internet so it can reconnect to the licensing server or don't reconnect the computer to the internet and you won't be able to use the software.

Dude, stop it. By helping him you're encouraging a bad behavior.

I'm gonna go post on a cooking forum asking for tech support help with my GE Stove now.

 

[SCraig]

Dude, stop it. By helping him you're encouraging a bad behavior.

I'm gonna go post on a cooking forum asking for tech support help with my GE Stove now.

I know a motorcycle forum you can use. Half of the crap posted there has nothing to do with motorcycles.

I actually looked on the manufacturer's web site just to see if the answer to the quest was there, and SURPRISE! it was.

 

[Bynx]

I dont get this thread. The OP either didnt read the instructions or didnt understand what he read. Scraig has explained it so even I understand that the computer must be hooked up to the internet each time the software is launched. Hughguesswho jumped to conclusions and made unfounded accusations and manheim joined in. Now Ive gotten lost on the obtrusive intervention by manheim on Scraigs clarification of the problem. What am I missing here? I will jump to a conclusion and assume manheim is a dickhead on other forums besides the HDR forum.

 

[SCraig]

I dont get this thread. The OP either didnt read the instructions or didnt understand what he read. Scraig has explained it so even I understand that the computer must be hooked up to the computer each time the software is launched. Hughguesswho jumped to conclusions and made unfounded accusations and manheim joined in. Now Ive gotten lost on the obtrusive intervention by manheim on Scraigs clarification of the problem. What am I missing here? I will jump to a conclusion and assume manheim is a dickhead on other forums besides the HDR forum.

As a guess, the smilies at the ends of his statements. I took no offense and it was aimed at me.

 

[Bynx]

As a guess, the smilies at the ends of his statements. I took no offense and it was aimed at me.

Dont kid yourself. He talks like this a lot. Like how someone talks just after they bump their head real hard and they dont know who they are. I spend most of my time in the HDR Forum and he pops in a lot just to rile people up. Babbles on incoherently.