Firmware Update Problem

[smoke665]

First of all this isn't my first firmware update but the first one with the K1ii. I started trying to update last month but ran into problems, several conversations with tech support yielded no resolution. I had to postpone further updates because of commitments. Now I'm back and have attempted down loads on the update using 3 different computers, all with the same result. Unzip the file, save it to the root directory of the SD card and start the installation process in camera. Once I press start in camera it shows loading for a few seconds then kicks out with the message "could not complete update, there is a problem with the file. Pentax support swears the file is okay and works correctly when they try it.

Any ideas?

 

[Derrel]

Idea: forget doing the update. I
Doubt there is anything really imporant that the new firmware will allow you to do in comparison with the old firmware.

 

[smoke665]

Idea: forget doing the update. I
Doubt there is anything really imporant that the new firmware will allow you to do in comparison with the old firmware.

About to that point!

 

[Derrel]

Like the old song says you Gotta know when to hold them, and you
Got to know when to fold them.

I remember when you first brought this issue up, I went to the Pentax site and read through the explanation of what the firmware update does. Unless you own that 11 to 18 mm lens, I really didn't see that much that looked worth bothering with.

 

[smoke665]

, I really didn't see that much that looked worth bothering with.

Yeah it's highly unlikely I'll be getting the 11-18 lens.

More of an irritation then anything. I'm one of those people who if I flip a switch and it doesn't work, it'll drive me crazy till I find out why.

 

[tirediron]

I usually update firmware when I first buy a body, and then probably never again... Have you tried accessing it from a totally different computer in a different location? If all attempts have been at home, could your router/modem and/or it's security system being compromising the file?

 

[RVT1K]

, I really didn't see that much that looked worth bothering with.

Yeah it's highly unlikely I'll be getting the 11-18 lens.

More of an irritation then anything. I'm one of those people who if I flip a switch and it doesn't work, it'll drive me crazy till I find out why.

I seem to remember this problem.
Sorry to hear it didn't work out for you.
I feel your pain, I work in electronics and take pretty much anything I can't solve personally.

 

[smoke665]

I usually update firmware when I first buy a body, and then probably never again... Have you tried accessing it from a totally different computer in a different location? If all attempts have been at home, could your router/modem and/or it's security system being compromising the file?

I thought possibly the same thing, but I've attempted it on three different computers using different browsers and different security. I haven't attempted downloading from a different location, but I can't see where the router would be playing hardball with it, when I've never encountered it before. I'm down to two possibilities: 1) The file is damaged on their server, or 2) There's a problem with my camera, but I've had no other issues to indicate it was flaky.

I work in electronics and take pretty much anything I can't solve personally.

Yeah like I said earlier, it's more an irritant then anything. If it was really causing problems, I'd probably devote more time to it.

 

[tirediron]

Try asking someone to send you a known good copy? I find it difficult to believe that the file would be damaged on their server. It's not impossible, but, IMO, unlikely. Do they provide a check-sum? Equally however, it seems unlikely that there would be a problem with your camera. Firmware is a pretty low-level install, and in my experience, it either works and works, or doesn't. I really have to stick with the theory that it's getting corrupted somewhere between Pentax' server and your hard drive....

 

[smoke665]

Try asking someone to send you a known good copy

Yup, thinking along the same lines. Going to see if they will share an unzipped file that I can grab. The unzipped file is just over 18mb, so it isn't that large.

 

[smoke665]

At last PROBLEM SOLVED, I am now updated to the newest version of firmware.

I'd been attempting to use a new Patriot LX SDHC card that I had. I'd reformatted several times, scanned if for errors, and even used it the camera to record images. Nothing ever indicated any problems. Today out of curiosity I took an old SanDisk Ultra +, cleaned the remaining images off it, downloaded the firmware again, unzipped it direct to the SanDisk card, stuck it in the camera and worked like a charm.

I can't say for sure if I was getting corrupted downloads, I was getting corruption when I copied the unzipped file to the card, the card was/is bad, or the update/camera just didn't like the card but after messing with it for so long, I can say with certainty I don't care. I fixed it and at no point was duct tape or baling wire used............life is good. LOL

 

[RVT1K]

That just reminded me of a problem we had at work.

There was a test fixture that ran off a floppy disk which had been designated the magic disk. You couldn't successfully, for the want of love or money, copy it. No amount of effort ever resulted in a copy that would work.

Then the original was lost.....